Android app crashes every startup


#1

Hi,
I have a problem loading Mini Metro on Android. When I start the game it shows the Dinosaur Polo Club splash screen for a few seconds and then goes immediately to a white screen. The white screen doesn’t go away and there is no response to screen presses (but the Android system responds normally so I can pull down and exit the app). I’ve tried removing cached data, reinstalling the app, restarting the phone but none of this makes any difference.
This started 6th or 7th Jan, I don’t know if anything was updated around that time. I am running Android 7.1.1 on a Google Nexus 5X (no root or other significant modifications).
Let me know if I can provide any further details.
Many thanks.


#2

Sorry that you’re getting this issue with Mini Metro! Our Android build is handled by our partner Playdigious, and unfortunately they don’t check this forum. Could you email support@dinopoloclub with your request? We’ll pass it on to the right person.


#3

Sure, I’ve emailed now thanks